Collision Estimator

Caliber Holdings•Summerville, SC

About The Position

Caliber Collision is hiring a Collision Estimator at its Service Center Summerville - West. The role performs estimating and other all-purpose duties, including reviewing repair processes, checking in customer vehicles, completing customer paperwork before vehicle delivery, handling total loss administration, and communicating repair plans and vehicle-status updates to customers. The employee must comply with Caliber's safety rules, guidelines, and company standards. Caliber describes opportunities for career growth and provides ongoing career training in leadership skills and new technologies. The company has more than 1,700 centers nationwide and more than 30,000 teammates, and its services include collision repair, auto glass, mobile diagnostic scanning and calibration, and fleet services.

Requirements

  • At least 2 years of collision estimating experience.
  • Be at least 21 years of age.
  • Have a valid driver's license and be eligible for coverage under the company insurance policy.
  • Possess a Motor Vehicle Physical Damage Appraisers License.
  • Have prior experience with CCC1 or similar estimating software.
  • Have an advanced understanding and knowledge of repair processes and procedures.
  • Have a strong sales orientation.
  • Understand written and verbal instructions.
  • Be able to prioritize competing tasks and adapt to a fast-paced environment.
  • Be able to perform consistent physical activity, including reaching below and above shoulder level, kneeling, bending, squatting, and lifting objects over 50 pounds.
  • Be eligible to work in the U.S. with no restrictions.

Nice To Haves

  • Sales experience preferred.

Responsibilities

  • Write repair estimates.
  • Conduct process reviews.
  • Check in customer vehicles.
  • Complete final customer paperwork before vehicle delivery, including DRP and final invoices.
  • Finalize total loss administration.
  • Provide post-repair plan communication and vehicle-status updates to customers.
  • Comply with Caliber safety rules, guidelines, and company standards.

Benefits

  • Medical, dental, and vision benefits available from day one.
  • Industry-comparable pay, paid weekly.
  • Paid vacation and holidays, with accrual beginning on day one.
  • Paid skilled training and certifications, including I-CAR.
  • Career growth opportunities; the company promotes from within.
  • Career training in leadership skills and new technologies.
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