Collision Estimator

Caliber Holdings•Oak Creek, WI

About The Position

Caliber Collision is hiring a Collision Estimator for its Service Center in Oak Creek. The estimator performs a range of duties, including writing estimates, conducting process reviews, checking in customer vehicles, completing final customer paperwork before vehicle delivery, finalizing total-loss administration, and communicating repair plans and vehicle status updates to customers. The role requires compliance with Caliber’s safety rules, guidelines, and company standards. Caliber describes itself as a nationwide automotive services company with more than 1,700 centers and over 30,000 teammates. It offers career training and opportunities for advancement, including training in leadership skills and new technologies. The company’s stated purpose is to help restore customers’ lives by getting them back on the road safely.

Requirements

  • At least 2 years of collision estimating experience.
  • Must be at least 21 years old.
  • Must have a valid driver’s license and be eligible for coverage under the company insurance policy.
  • Must possess a Motor Vehicle Physical Damage Appraisers License.
  • Prior experience with CCC1 or similar estimating software.
  • Advanced understanding and knowledge of repair processes and procedures.
  • Strong sales orientation.
  • Ability to understand written and verbal instructions.
  • Ability to prioritize competing tasks and adapt to a fast-paced environment.
  • Ability to perform consistent physical activity, including reaching below and above shoulder level, kneeling, bending, squatting, and lifting objects over 50 pounds.

Nice To Haves

  • Sales experience preferred.

Responsibilities

  • Write repair estimates.
  • Conduct process reviews.
  • Check in customer vehicles.
  • Complete final customer paperwork before vehicle delivery, including DRP paperwork and the final invoice.
  • Finalize total-loss administration.
  • Provide post-repair plan communication and vehicle status updates to customers.
  • Comply with Caliber safety rules, guidelines, and company standards.

Benefits

  • Medical, dental, and vision benefits available from day one.
  • Industry-comparable pay, paid weekly.
  • Paid vacation and holidays, with accrual beginning on day one.
  • Paid skilled training and certifications, including I-CAR.
  • Career growth opportunities; the company promotes from within.
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