Collision Estimator

Caliber Collision•Burlington, NC

About The Position

Caliber Collision is hiring a Collision Estimator for its Burlington, North Carolina service center. The role includes writing estimates, conducting process reviews, checking in customer vehicles, completing final customer paperwork before delivery, finalizing total loss administration, and communicating post-repair plans and vehicle status updates to customers. The Collision Estimator must comply with Caliber’s safety rules, guidelines, and company standards.

Requirements

  • At least 2 years of collision estimating experience.
  • Must be at least 21 years old.
  • Must have a valid driver’s license and be eligible for coverage under the company insurance policy.
  • Must possess a Motor Vehicle Physical Damage Appraisers License.
  • Must have prior experience with CCC1 or similar estimating software.
  • Must have an advanced understanding and knowledge of repair processes and procedures.
  • Must be able to understand written and verbal instructions.
  • Must be able to prioritize competing tasks and adapt to a fast-paced environment.
  • Must be eligible to work in the U.S. with no restrictions.

Nice To Haves

  • Sales experience is preferred.
  • Strong sales orientation.

Responsibilities

  • Write collision repair estimates.
  • Conduct process reviews.
  • Check in customer vehicles.
  • Complete final customer paperwork before vehicle delivery, including DRP and final invoices.
  • Finalize total loss administration.
  • Communicate post-repair plans and vehicle status updates to customers.
  • Comply with company safety rules, guidelines, and standards.

Benefits

  • Medical, dental, and vision benefits available from day one.
  • Industry-comparable pay, paid weekly.
  • Paid vacation and holidays, with accrual beginning on day one.
  • Paid I-CAR training and certifications.
  • Career growth opportunities, with promotion from within.
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