Collision Estimator

Crash Champions • Glen Burnie, MD

3d

About The Position

The Collision Estimator guides customers through the vehicle repair process, including insurance procedures, customer rights, repair techniques, safety, and value. The role prepares initial estimates, completes estimates following disassembly and damage evaluation, and locks final estimates. The Estimator manages repairs throughout the process and performs in-process quality control to ensure Crash Champions’ standards are met. They keep customers informed about repair status, review repair data and procedures with Body Technicians, and complete post-scanning for each vehicle. The role also pre-closes final repair orders, handles disbursement paperwork, resolves file exceptions, and ensures carrier-specific requirements are complete.

Crash Champions is a founder-led multi-shop operator of collision repair services, with more than 650 locations in 38 states. The posted compensation range is $65,000–$149,885 per year and includes monthly sales incentive bonuses. The actual offer depends on job-related knowledge, skills, experience, certifications, and qualifications.

Requirements

• Customer service skills.
• Organization and multitasking skills.
• Good time-management skills and the ability to adapt to a fast-paced environment.
• Ability to deal with fast-paced environments.

Nice To Haves

• Knowledge of dealing with insurance partners.
• Knowledge of multiple estimating systems; CCC One is preferred, as well as Mitchell and Audatex.

Responsibilities

• Educate customers on vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value.
• Complete initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates.
• Manage each repair throughout the process and perform in-process quality control to ensure company standards.
• Keep customers informed and updated on the status of their vehicles.
• Pull and review repair data and procedures for or with Body Technicians.
• Complete post-scanning for each vehicle in the repair process.
• Pre-close final repair orders.
• Handle disbursement paperwork, address file exceptions, and ensure carrier-specific requirements are complete.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Group life insurance
• Disability insurance
• 401(k) retirement plan with match
• Referral bonus (“Cash From Crash”)
• Five paid holidays

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed