Collision Estimator

Crash Champions•Thornton, CO

13d

About The Position

Crash Champions is hiring a Collision Estimator to guide customers through vehicle repairs and insurance procedures and manage repairs from the initial estimate through final closeout. The role includes evaluating vehicle damage, preparing and locking estimates, monitoring repair quality, keeping customers informed, supporting body technicians with repair data and post-scanning, and completing repair-order and insurance-carrier paperwork. The compensation range is $65,520 to $155,000 per year, inclusive of monthly sales incentive bonuses; the actual offer depends on job-related knowledge, skills, experience, certifications, and qualifications.

Requirements

Customer service skills.
Organization and multitasking skills.
Good time management and ability to adapt to a fast-paced environment.
Ability to work in a fast-paced environment.
Knowledge of multiple estimating systems; CCC One preferred, along with Mitchell and Audatex.

Nice To Haves

Knowledge of working with insurance partners.
Experience with CCC One, Mitchell, or Audatex estimating systems.

Responsibilities

Educate customers about vehicle repair processes, insurance procedures, customer rights, repair techniques, safety, and value.
Complete initial estimates; write complete estimates after full disassembly and damage evaluation; and lock final estimates.
Manage each repair throughout the process and perform in-process quality control to ensure Crash Champions’ quality standards.
Keep customers informed and updated on vehicle status and provide a positive customer experience.
Pull and review repair data and procedures for or with body technicians, and complete post-scanning for each vehicle in the repair process.
Pre-close the final repair order, handle disbursement paperwork, address file exceptions, and ensure carrier-specific requirements are complete.