Collision Estimator

Caliber Holdings•Raleigh, NC

About The Position

Caliber Collision is hiring a Collision Estimator for its Raleigh - Downtown service center. The estimator performs a range of duties, including writing estimates, conducting process reviews, checking in customer vehicles, completing final customer paperwork before vehicle delivery, finalizing total loss administration, and communicating post-repair plans and vehicle status updates to customers. The role requires compliance with Caliber safety rules, guidelines, and company standards. Caliber describes opportunities for career growth and says it promotes from within. The company provides career training in leadership skills and new technologies to support teammates' career goals.

Requirements

At least 2 years of collision estimating experience.
Be at least 21 years of age.
Have a valid driver's license and be eligible for coverage under the company's insurance policy.
Possess a Motor Vehicle Physical Damage Appraisers License.
Have prior experience with CCC1 or similar estimating software.
Have an advanced understanding and knowledge of repair processes and procedures.
Be able to perform consistent physical activity, including reaching below and above shoulder level, kneeling, bending, squatting, and lifting objects over 50 pounds.
Understand written and verbal instructions.
Be able to prioritize competing tasks and adapt to a fast-paced environment.
Be eligible to work in the U.S. without restrictions.

Nice To Haves

Sales experience.
Strong sales orientation.

Responsibilities

Write collision repair estimates.
Conduct process reviews.
Check in customer vehicles.
Complete final customer paperwork before vehicle delivery, including DRP and final invoice paperwork.
Finalize total loss administration.
Communicate post-repair plans and vehicle status updates to customers.
Comply with Caliber safety rules, guidelines, and company standards.