Collision Estimator

Classic Collision•Blaine, MN

About The Position

Classic Collision is hiring a Collision Estimator to prepare repair estimates and guide customers through the vehicle repair process. The estimator serves as the primary customer contact from vehicle drop-off through delivery, works with insurance partners to manage claims, coordinates with technicians to identify damage, and performs a quality inspection before vehicle delivery. The role requires clear communication, strong organization, and a focus on customer satisfaction and service quality. The salary range is commission-based and depends on expected sales volume; the posting states an earning potential of $80,000–$120,000.

Requirements

  • Must be at least 18 years of age.
  • Valid driver's license required.
  • Ability to provide clear, concise information in writing, by phone, and in person.
  • Strong organizational skills.
  • Successful completion of a background check required.
  • Demonstrate integrity, respect, and accountability.
  • Provide a high level of customer service while building customer satisfaction and retention.
  • Contribute innovative approaches and ideas to the business.
  • Contribute to a positive team spirit and support colleagues' efforts to succeed.
  • Ability to use hands and to talk and hear regularly; stand, sit, and walk, sometimes for long periods; occasionally reach with hands and arms and move objects up to 20 pounds; and meet the stated vision and work-assessment requirements. Reasonable accommodations may be made.

Nice To Haves

  • Prior collision estimating experience.
  • Familiarity with CCC1 estimating systems.
  • I-CAR or ASE certification.

Responsibilities

  • Serve as the primary point of contact for customers from vehicle drop-off through delivery of the completed vehicle.
  • Prepare estimates for customers and insurance partners according to manufacturer and Classic Collision guidelines.
  • Partner with insurance companies to manage customer claims and support a positive customer experience.
  • Keep customers informed about the repair process.
  • Coordinate with technicians to confirm that all damage has been identified.
  • Maintain customer satisfaction scores according to company standards.
  • Perform a quality inspection before delivering the vehicle to the customer.
  • Perform other related duties as assigned.

Benefits

  • Paid weekly
  • Continuous training
  • Supportive team culture
  • Company-matched 401(k)
  • Medical, dental, and vision benefits
  • Paid time off
  • Six paid holidays
  • Career advancement opportunities
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