Collision Estimator

Crash Champions • Charleston, SC

23d • $65,000 - $135,780

About The Position

The Collision Estimator guides customers through vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value. The role prepares initial estimates, develops complete estimates after disassembly and damage evaluation, and locks final estimates. The estimator manages repairs from start to finish, performs in-process quality control to ensure Crash Champions’ standards, and keeps customers informed about vehicle status. The position also involves reviewing data procedures with Body Technicians, completing post-scanning for each vehicle, pre-closing final repair orders, handling disbursement paperwork, resolving file exceptions, and ensuring carrier-specific requirements are met.

The posted compensation range is $65,000 to $135,780 per year and includes monthly sales incentive bonuses. The company states that the actual offer depends on factors including job-related knowledge, skills, experience, certifications, and qualifications. Benefits are subject to eligibility requirements and annual updates.

Requirements

• Customer service skills.
• Organization and multitasking skills.
• Good time management and ability to adapt to a fast-paced environment.
• Ability to work in a fast-paced environment.

Nice To Haves

• Knowledge of working with insurance partners.
• Knowledge of multiple estimating systems; CCC One is preferred, as are Mitchell and Audatex.

Responsibilities

• Educate customers about vehicle repair processes, insurance procedures, customer rights, repair techniques, safety, and value.
• Complete initial estimates, prepare complete estimates after full disassembly and damage evaluation, and lock final estimates.
• Manage each repair throughout the process and perform in-process quality control to ensure Crash Champions’ standards.
• Keep customers informed and updated on vehicle status and provide a positive customer experience.
• Pull and review data procedures for or with Body Technicians and complete post-scanning for each vehicle in the repair process.
• Pre-close the final repair order.
• Handle disbursement paperwork, address file exceptions, and ensure carrier-specific requirements are complete.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Group life insurance
• Disability insurance
• 401(k) retirement plan with match
• Referral bonus (“Cash From Crash”)
• 5 paid holidays

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed