Collision Estimator

Crash Champions • Valrico, FL

9d • $65,000 - $140,895

About The Position

Crash Champions is hiring a Collision Estimator to guide customers through vehicle repairs and insurance procedures and manage repairs from initial estimate through final repair order. The role includes assessing damage, preparing and finalizing estimates, monitoring repair quality, and keeping customers informed throughout the process. The estimator also supports body technicians with repair data and post-scanning and ensures repair files and carrier requirements are complete.

The posted compensation range is $65,000 to $140,895 per year. The range reflects the average range for a typical full-time employee and includes monthly sales incentive bonuses. Actual compensation depends on job-related knowledge, skills, experience, certifications, and qualifications. Benefits are subject to eligibility requirements and annual updates.

Requirements

• Customer service skills.
• Organization and multitasking skills.
• Good time management and ability to adapt to a fast-paced environment.
• Ability to deal with fast-paced environments.

Nice To Haves

• Knowledge of dealing with insurance partners.
• Knowledge of multiple estimating systems; CCC One is preferred, along with Mitchell and Audatex.

Responsibilities

• Educate customers about vehicle repair processes, insurance procedures, customer rights, repair techniques, safety, and value.
• Complete initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates.
• Manage each repair throughout the process and ensure Crash Champions’ quality standards by performing in-process quality control.
• Keep customers informed and updated about their vehicle’s status and provide a positive customer experience.
• Pull and review repair procedure data for or with body technicians and complete post-scanning for each vehicle in the repair process.
• Pre-close the final repair order, handle disbursement paperwork, address file exceptions, and ensure carrier-specific requirements are complete.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Group life insurance
• Disability insurance
• 401(k) retirement plan with match
• Referral bonus (“Cash From Crash”)
• 5 paid holidays

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed