Collision Estimator

Classic Collision•Louisville, KY

About The Position

Classic Collision is hiring a Collision Estimator to support customers and insurance partners throughout the vehicle repair process. The estimator serves as the customer’s primary contact from vehicle drop-off through delivery, prepares repair estimates according to manufacturer and company guidelines, and coordinates with insurance companies and technicians to support a quality repair and positive customer experience. The role also includes communicating repair updates, maintaining customer satisfaction standards, and inspecting vehicles before delivery. The commission-based salary range is $65,000–$90,000, depending on experience and expected sales volume. Classic Collision describes itself as a rapidly growing company focused on safety, quality, integrity, and service, with training, team support, and career advancement opportunities.

Requirements

  • Must be at least 18 years of age.
  • Valid driver’s license required.
  • Ability to provide clear, concise information in writing, by phone, and in person.
  • Strong organizational skills.
  • Successful completion of a background check required.
  • Ability to meet the physical demands of the role, including regularly using hands and talking and hearing; frequently standing, sitting, and walking, sometimes for long periods; and occasionally reaching and moving objects up to 20 pounds.
  • Required vision abilities include close vision, peripheral vision, and the ability to adjust focus.

Nice To Haves

  • Prior collision estimating experience preferred.
  • Familiarity with CCC1 estimating systems preferred.
  • I-CAR or ASE certification preferred.

Responsibilities

  • Serve as the primary customer contact from vehicle drop-off through delivery of the completed vehicle.
  • Prepare estimates for customers and/or insurance partners according to manufacturer and Classic Collision guidelines.
  • Work with insurance companies to manage customers’ claims and support a positive customer experience.
  • Keep customers informed about the repair process.
  • Coordinate with technicians to confirm all damage has been identified.
  • Maintain customer satisfaction scores according to company standards.
  • Perform a quality inspection before delivering vehicles to customers.
  • Perform other related duties as assigned.

Benefits

  • Paid weekly
  • Continuous training
  • Supportive team culture
  • Company match 401K
  • Medical, dental, and vision coverage
  • Paid time off
  • Six paid holidays
  • Career advancement opportunities
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