Collision Estimator

Crash Champions•The Colony, TX

4d•$65,000 - $152,520

About The Position

The Collision Estimator educates customers about vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value. The role prepares initial estimates, creates complete estimates after disassembly and damage evaluation, and locks final estimates. The estimator manages repairs through completion, performs in-process quality control, keeps customers informed about vehicle status, reviews data procedures with Body Technicians, and completes post-scanning for vehicles. The position also involves pre-closing final repair orders, handling disbursement paperwork, resolving file exceptions, and ensuring carrier-specific requirements are complete.

Requirements

Customer service skills.
Organization and multitasking skills, good time management, and ability to adapt to a fast-paced environment.
Ability to work in a fast-paced environment.
Knowledge of multiple estimating systems, including CCC One, Mitchell, and Audatex.

Nice To Haves

Knowledge of working with insurance partners.
Experience with CCC One estimating software.

Responsibilities

Educate customers on vehicle repair processes, insurance procedures, customer rights, repair techniques, safety, and value.
Complete initial estimates and write complete estimates after full disassembly and damage evaluation; lock final estimates.
Manage each repair throughout the process and perform in-process quality control to ensure Crash Champions’ quality standards.
Keep customers informed about vehicle status and provide a positive customer experience.
Pull and review data procedures for or with Body Technicians and complete post-scanning for each vehicle in the repair process.
Pre-close final repair orders, handle disbursement paperwork, address file exceptions, and ensure carrier-specific requirements are complete.