Collision Estimator

Crash Champions•Great Falls, MT

4d•$65,000 - $133,920

About The Position

The Collision Estimator educates customers about vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value. The role prepares initial estimates, writes complete estimates after disassembly and damage evaluation, and locks final estimates. The estimator manages repairs throughout the process, performs in-process quality control, keeps customers informed, and supports the repair process by reviewing data procedures with Body Technicians and completing post-scanning. The role also pre-closes final repair orders, handles disbursement paperwork, addresses file exceptions, and ensures carrier-specific requirements are complete.

Requirements

Customer service skills.
Organization and multitasking skills, good time management, and the ability to adapt to a fast-paced environment.
Ability to work in a fast-paced environment.

Nice To Haves

Knowledge of working with insurance partners.
Knowledge of multiple estimating systems; CCC One preferred, as well as Mitchell and Audatex.

Responsibilities

Educate customers on vehicle repair processes, insurance procedures, customer rights, repair techniques, safety, and value.
Complete initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates.
Manage each repair throughout the process and ensure Crash Champions’ quality standards by performing in-process quality control.
Keep customers fully informed about vehicle status and provide a positive customer experience.
Pull and review data procedures for or with Body Technicians and complete post-scanning for each vehicle in the repair process.
Pre-close final repair orders, handle disbursement paperwork, address file exceptions, and ensure carrier-specific requirements are complete.