Collision Estimator

KineticLas Vegas, NV

About The Position

The role involves blending the technical accuracy of collision estimating with customer advocacy. The Collision Estimator will assess vehicle damage virtually, identify ADAS calibration needs, and ensure repair plans meet high standards. This role leverages high-resolution imaging, industry-leading estimating platforms, and expertise to create accurate estimates that drive trust, efficiency, and safety.

Requirements

  • 5+ years of experience in collision estimating or as an auto claims adjuster
  • Proven success in delivering exceptional customer service in a B2B collision repair environment
  • Proficiency with CCC ONE, Mitchell, and Audatex software
  • Strong multitasking skills, with the ability to handle virtual desk review operations efficiently
  • Excellent interpersonal, communication, and problem-solving abilities
  • Willingness to travel for client meetings, training, and industry events

Nice To Haves

  • I-CAR and/or ASE certifications preferred
  • Bachelor’s degree in Business, Analytics, or related field preferred

Responsibilities

  • Build and maintain strong relationships with car owners, collision center partners, and internal teams
  • Serve as a subject matter expert on collision estimating, repair planning, and ADAS calibration
  • Review high-resolution photos, scan reports, and facts of loss to produce accurate, complete, easy-to-understand estimates
  • Use CCC ONE, Audatex, and/or Mitchell to ensure estimates are precise and fully documented
  • Audit repair plans for OEM procedure compliance, correct labor times, and proper parts evaluation
  • Understand and apply insurance carrier requirements to ensure alignment and compliance
  • Analyze trends in estimate quality, documentation, supplements, and repair outcomes
  • Provide feedback to internal teams to improve workflows, technology, and customer processes
  • Support the ongoing development and enhancement of Kinetic's estimating, diagnostics, and repair planning platforms
  • Participate in training initiatives and knowledge-sharing activities across the organization

Benefits

  • Competitive salary and incentive stock options (ISOs)
  • Health, dental, vision, life, and disability insurance
  • 401(k) plan with company match
  • Health savings account (HSA) available with company contribution
  • Flexible spending accounts (FSAs)
  • Flexible time off
  • Paid vacation and holidays
  • Ongoing training and professional development opportunities
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