Collision Estimator

Motocruit•Newburyport, MA

About The Position

A family-owned collision center serving its coastal New England community since 1970 is hiring an experienced Collision Estimator. The shop has a strong reputation, a loyal customer base, and a steady workload. The estimator will take ownership of customer and insurance relationships and work closely with the production team to keep repairs moving efficiently. The shop will support the Massachusetts Auto Damage Appraiser licensing process if needed.

Requirements

  • Collision estimating experience.
  • Massachusetts Auto Damage Appraiser License or the ability to obtain one.
  • Strong communication and customer service skills.
  • Confidence working directly with customers and insurance adjusters.
  • Ability to stay organized and manage multiple repairs and relationships.

Nice To Haves

  • CCC ONE experience is preferred.

Responsibilities

  • Write accurate collision repair estimates using CCC ONE.
  • Meet with customers, photograph vehicle damage, and walk vehicles with them.
  • Perform pre-repair and post-repair scans.
  • Communicate and work with insurance partners, including a Direct Repair Program.
  • Manage customer and insurance communication throughout the repair process.
  • Partner closely with the production team to keep repairs moving efficiently.

Benefits

  • Salary of $70,000 to $100,000 based on experience.
  • Monday through Friday schedule with no weekends.
  • Flexible, family-oriented work environment.
  • Steady workload with an established customer base.
  • Health insurance, with the company covering up to half of the cost.
  • 401(k) plan.
  • Opportunity to join a stable, established collision repair business.
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