Collision Estimator

Caliber Collision • Raleigh, NC

5d • Onsite

About The Position

Caliber Collision is hiring a Collision Estimator to perform a range of service center duties. Responsibilities may include writing estimates, conducting process reviews, checking in customer vehicles, completing final customer paperwork before vehicle delivery (including DRP and final invoices), finalizing total loss administration, and communicating post-repair plans and vehicle status updates to customers. The role must be performed in compliance with Caliber safety rules, guidelines, and company standards.

Caliber has more than 1,700 centers nationwide and provides automotive services through Caliber Collision, Caliber Auto Glass, Protech Automotive Services, and Caliber Fleet Services. Its more than 30,000 teammates are committed to helping customers return to the road safely. Caliber offers career training in leadership skills and new technologies, with opportunities for career growth and advancement.

Requirements

• At least 2 years of collision estimating experience.
• Must be at least 21 years old.
• Must have a valid driver’s license and be eligible for coverage under the company insurance policy.
• Must possess a Motor Vehicle Physical Damage Appraisers License.
• Must have prior experience with CCC1 or similar estimating software.
• Advanced understanding and knowledge of repair processes and procedures.
• Ability to perform consistent physical activity, including reaching below and above shoulder level, kneeling, bending, squatting, and lifting objects over 50 pounds.
• Ability to understand written and verbal instructions.
• Ability to prioritize competing tasks and adapt to a fast-paced environment.
• Must be eligible to work in the U.S. without restrictions.

Nice To Haves

• Sales experience is preferred.
• Strong sales orientation.

Responsibilities

• Write estimates.
• Conduct process reviews.
• Check in customer vehicles.
• Complete final customer paperwork before vehicle delivery, including DRP paperwork and final invoices.
• Finalize total loss administration.
• Provide post-repair plan communication and vehicle status updates to customers.
• Follow Caliber safety rules, guidelines, and company standards.

Benefits

• Medical, dental, and vision coverage eligibility from day one.
• Industry-comparable pay, paid weekly.
• Paid vacation and holidays, with accrual beginning on day one.
• Paid skilled training and certifications, including I-CAR.
• Career growth opportunities; Caliber promotes from within.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed