Collision Estimator

Classic Collision•Cleveland, TN

19d

About The Position

Classic Collision is hiring a Collision Estimator to help deliver quality vehicle repairs and customer service with safety, integrity, and honesty. The estimator serves as the customer’s primary contact throughout the repair process, from vehicle drop-off through delivery. The role prepares repair estimates in accordance with manufacturer and company guidelines, works with insurance partners, keeps customers informed, coordinates with technicians to identify damage, and inspects completed repairs before delivery. The salary is commission-based and depends on expected sales volume. The position offers competitive pay, benefits, training, and career advancement opportunities.

Requirements

Must be at least 18 years of age.
Valid driver's license required.
Ability to provide clear, concise information in writing, by phone, and in person.
Strong organizational skills.
Successful completion of a background check required.

Nice To Haves

Prior collision estimating experience.
Familiarity with CCC1 estimating systems.
I-CAR or ASE certification.

Responsibilities

Serve as the primary point of contact for customers from vehicle drop-off through delivery of the completed vehicle.
Prepare estimates for customers and insurance partners according to manufacturer and Classic Collision guidelines.
Partner with insurance companies to manage customer claims and support a positive customer experience.
Keep customers updated on the repair process.
Coordinate with technicians to confirm all damage has been identified.
Maintain customer satisfaction scores according to company standards.
Perform a quality inspection before delivering vehicles to customers.
Perform other related duties as assigned.