Collision Estimator

Crash Champions•Zephyrhills, FL

13d•$65,000 - $139,190

About The Position

Crash Champions is seeking a Collision Estimator to guide customers through vehicle repairs and insurance procedures while managing repair estimates and repair orders. The role includes preparing estimates, overseeing repairs against company quality standards, keeping customers informed, coordinating repair data and post-scanning, and completing final repair documentation. Compensation ranges from $65,000 to $139,190 per year, inclusive of monthly sales incentive bonuses; the actual offer depends on job-related knowledge, skills, experience, certifications, and qualifications.

Requirements

Customer service skills.
Organization and multitasking skills, good time management, and ability to adapt to a fast-paced environment.
Ability to work in a fast-paced environment.
Knowledge of multiple estimating systems, including CCC One, Mitchell, and Audatex.

Nice To Haves

Knowledge of working with insurance partners is preferred.
Experience with CCC One estimating software is preferred.

Responsibilities

Educate customers about vehicle repair processes, insurance procedures, customer rights, repair techniques, safety, and value.
Complete initial estimates, prepare full estimates after disassembly and damage evaluation, and lock final estimates.
Manage each repair throughout the process and perform in-process quality control to ensure Crash Champions’ quality standards.
Keep customers informed about their vehicle’s status and provide a positive customer experience.
Pull and review data procedures for or with Body Technicians and complete post-scanning for each vehicle in the repair process.
Pre-close final repair orders, handle disbursement paperwork, address file exceptions, and ensure carrier-specific requirements are complete.