Collision Estimator

Caliber Collision•Asheville, NC

About The Position

Caliber Collision is hiring a Collision Estimator for its Asheville - East service center. The role performs all-purpose estimating and customer service duties, including writing estimates, conducting process reviews, checking in customer vehicles, and completing final customer paperwork before vehicle delivery, such as DRP documentation and the final invoice. It also includes finalizing total-loss administration and communicating post-repair plans and vehicle status updates to customers while following Caliber safety rules, guidelines, and company standards.

Requirements

  • At least 2 years of collision estimating experience.
  • Be at least 21 years old.
  • Have a valid driver's license and be eligible for coverage under the company insurance policy.
  • Possess a Motor Vehicle Physical Damage Appraisers License.
  • Have prior experience with CCC1 or similar estimating software.
  • Have an advanced understanding and knowledge of repair processes and procedures.
  • Be able to perform consistent physical activity, including reaching below and above shoulder level, kneeling, bending, squatting, and lifting objects over 50 pounds.
  • Be able to understand written and verbal instructions.
  • Be able to prioritize competing tasks and adapt to a fast-paced environment.
  • Be eligible to work in the U.S. without restrictions.

Nice To Haves

  • Sales experience.
  • Strong sales orientation.

Responsibilities

  • Write collision repair estimates.
  • Conduct process reviews.
  • Check in customer vehicles.
  • Complete final customer paperwork before vehicle delivery, including DRP documentation and the final invoice.
  • Finalize total-loss administration.
  • Communicate post-repair plans and provide customers with vehicle status updates.
  • Comply with Caliber safety rules, guidelines, and company standards.

Benefits

  • Medical, dental, and vision coverage eligibility from day one.
  • Industry-comparable pay, paid weekly.
  • Paid vacation and holidays, with accrual beginning on day one.
  • Paid skilled training and certifications, including I-CAR.
  • Career growth opportunities and promotion from within.
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