Collision Estimator

Crash Champions • Great Falls, MT

3d

About The Position

Crash Champions is hiring a Collision Estimator to guide customers through vehicle repairs and insurance procedures, prepare and manage repair estimates, monitor repair quality, and keep customers informed throughout the repair process. The role includes reviewing vehicle data and completing post-scanning, as well as preparing repair orders and paperwork to meet carrier requirements.

Requirements

• Customer service skills.
• Organization and multitasking skills.
• Good time management and ability to adapt to a fast-paced environment.
• Ability to work in a fast-paced environment.

Nice To Haves

• Knowledge of working with insurance partners.
• Knowledge of multiple estimating systems; CCC One is preferred, as well as Mitchell and Audatex.

Responsibilities

• Educate customers about vehicle repair processes, insurance procedures, customer rights, repair techniques, safety, and value.
• Complete initial estimates, prepare complete estimates after full disassembly and damage evaluation, and lock final estimates.
• Manage each repair throughout the process and perform in-process quality control to ensure Crash Champions’ quality standards.
• Keep customers informed about their vehicle’s status and provide a positive customer experience.
• Pull and review data procedures for or with Body Technicians and complete post-scanning for each vehicle in the repair process.
• Pre-close the final repair order, handle disbursement paperwork, address file exceptions, and ensure carrier-specific requirements are complete.

Benefits

• Medical insurance.
• Dental insurance.
• Vision insurance.
• Group life insurance.
• Disability insurance.
• 401(k) retirement plan with match.
• Referral bonus (“Cash From Crash”).
• Five paid holidays.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed