Collision Estimator

Classic Collision • Sumter, SC

3d

About The Position

Classic Collision is hiring a Collision Estimator. Established in Atlanta, Georgia, in 1983, Classic Collision is focused on delivering quality service with integrity and honesty, and on putting safety, quality, integrity, and heart into vehicle repairs and customer service. The company describes itself as rapidly growing and offers competitive pay and career advancement opportunities. Pay for this position is commission-based and depends on expected sales volume.

The Collision Estimator serves as the primary customer contact throughout the repair process, from vehicle drop-off through delivery. The role includes preparing estimates for customers and insurance partners, coordinating with insurers and technicians, keeping customers updated, and inspecting completed repairs before vehicle delivery.

The position requires regular use of hands and the ability to talk and hear. It frequently involves standing, sitting, and walking, occasionally for long periods, and may occasionally require reaching and moving objects weighing up to 20 pounds. Close and peripheral vision and the ability to adjust focus are required. Reasonable accommodations may be made for individuals with disabilities.

Requirements

• Must be at least 18 years of age.
• Valid driver's license required.
• Ability to provide clear, concise information in writing, by phone, and in person.
• Strong organizational skills.
• Successful completion of a background check required.

Nice To Haves

• Prior collision estimating experience.
• Familiarity with CCC1 estimating systems.
• I-CAR or ASE certification.

Responsibilities

• Serve as the primary point of contact for customers throughout the repair process, from vehicle drop-off through delivery.
• Prepare estimates for customers and insurance partners according to manufacturer and Classic Collision guidelines.
• Partner with insurance companies to manage customer claims and support the best customer experience.
• Maintain communication with customers and provide updates on the repair process.
• Coordinate with technicians to confirm that all aspects of vehicle damage are identified.
• Maintain customer satisfaction scores according to company standards.
• Perform a quality inspection before delivering the vehicle to the customer.
• Perform other related duties as assigned.

Benefits

• Paid weekly.
• Continuous training.
• Supportive team culture.
• Company-matched 401(k).
• Medical, dental, and vision coverage.
• Paid time off.
• Six paid holidays.
• Career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed