Collision Estimator

Crash Champions•The Colony, TX

4d•$65,000 - $152,520

About The Position

Crash Champions is hiring a Collision Estimator to guide customers through vehicle repairs and insurance procedures and manage repairs from initial estimate through completion. The role includes preparing estimates, overseeing repair progress, performing in-process quality control, keeping customers updated, reviewing repair data and completing post-scanning, and finalizing repair orders and related paperwork. The position requires customer service, organization, time management, and the ability to work in a fast-paced environment. Knowledge of insurance partners and estimating systems is preferred. The posted compensation range is $65,000–$152,520 per year, inclusive of monthly sales incentive bonuses. The company states that actual offers depend on job-related knowledge, skills, experience, certifications, and qualifications.

Requirements

Customer service skills.
Organization and multi-tasking skills.
Good time management and the ability to adapt to a fast-paced environment.

Nice To Haves

Knowledge of working with insurance partners.
Knowledge of multiple estimating systems; CCC One is preferred, as well as Mitchell and Audatex.

Responsibilities

Educate customers about vehicle repair processes, insurance procedures, customer rights, repair techniques, safety, and value.
Complete initial estimates, prepare complete estimates after vehicle disassembly and damage evaluation, and lock final estimates.
Manage each repair throughout the process and perform in-process quality control to ensure Crash Champions’ standards are met.
Keep customers informed about vehicle status and provide a positive customer experience.
Pull and review data procedures for or with Body Technicians and complete post-scanning for each vehicle during the repair process.
Pre-close the final repair order, handle disbursement paperwork, address file exceptions, and ensure carrier-specific requirements are complete.