Collision Estimator

Classic Collision•California, MD

17d

About The Position

Classic Collision is hiring a Collision Estimator to help deliver quality vehicle repairs and customer service with safety, integrity, and honesty. The estimator serves as the customer's primary point of contact throughout the repair process, prepares estimates for customers and insurance partners, coordinates with insurers and technicians, keeps customers informed, and inspects completed repairs before vehicle delivery. Compensation is commission-based and depends on expected sales volume. The role offers competitive pay, benefits, training, and career advancement opportunities.

Requirements

Must be at least 18 years of age.
Valid driver's license required.
Ability to provide clear, concise information in writing, by phone, and in person.
Strong organizational skills.
Successful completion of a background check required.
Regular use of hands and ability to talk and hear; frequent standing, sitting, and walking, sometimes for long periods; occasional reaching and moving objects up to 20 pounds; close and peripheral vision and ability to adjust focus; ability to assess the accuracy, neatness, and thoroughness of assigned work.

Nice To Haves

Prior collision estimating experience preferred.
Familiarity with CCC1 estimating systems preferred.
I-CAR or ASE certification preferred.

Responsibilities

Serve as the primary customer contact from vehicle drop-off through delivery of the completed vehicle.
Prepare estimates for customers and insurance partners in accordance with manufacturer and Classic Collision guidelines.
Partner with insurance companies to manage customer claims and support a positive customer experience.
Provide customers with updates on the repair process.
Coordinate with technicians to ensure all damage is identified.
Maintain customer satisfaction scores according to company standards.
Perform a quality inspection before delivering the vehicle to the customer.
Perform other related duties as assigned.