Collision Estimator

Classic Collision•Holly Hill, FL

19d

About The Position

Classic Collision is hiring a Collision Estimator to support customers throughout the vehicle repair process. The estimator serves as the primary customer contact from vehicle drop-off through delivery, prepares repair estimates for customers and insurance partners according to manufacturer and company guidelines, and works with insurers and technicians to support a positive repair experience. The position also includes communicating repair updates, monitoring customer satisfaction, and inspecting completed work before vehicle delivery. Compensation is commission-based and depends on expected sales volume.

Requirements

Must be at least 18 years of age.
Valid driver's license required.
Ability to provide clear, concise information in writing, by phone, and in person.
Strong organizational skills.
Successful completion of a background check required.
Able to perform the physical functions described, with reasonable accommodations where applicable.

Nice To Haves

Prior collision estimating experience preferred.
Familiarity with CCC1 estimating systems preferred.
I-CAR or ASE certification preferred.

Responsibilities

Serve as the primary customer contact from vehicle drop-off through delivery of the completed vehicle.
Prepare estimates for customers and insurance partners according to manufacturer and Classic Collision guidelines.
Partner with insurance companies to manage customer claims and support the best possible customer experience.
Keep customers informed about repair progress.
Coordinate with technicians to confirm all damage has been identified.
Maintain customer satisfaction scores according to company standards.
Perform a quality inspection before delivering the vehicle to the customer.
Perform other related duties as assigned.