Collision Estimator

Crash Champions•Tampa, FL

10d•$65,000 - $140,895

About The Position

Crash Champions is hiring a Collision Estimator to guide customers through vehicle repairs and insurance procedures while managing repairs from initial estimate through completion. The role includes preparing estimates, evaluating damage, monitoring repair quality, communicating with customers, supporting technicians with repair data and post-scanning, and completing repair-order and insurance documentation. The posted compensation range is $65,000 to $140,895 per year. The range includes monthly sales incentive bonuses, and the actual offer depends on factors including job-related knowledge, skills, experience, certifications, and qualifications.

Requirements

Customer service skills.
Organization and multitasking skills, good time management, and the ability to adapt to a fast-paced environment.
Ability to deal with fast-paced environments.

Nice To Haves

Knowledge of working with insurance partners.
Knowledge of multiple estimating systems; CCC One is preferred, as well as Mitchell and Audatex.

Responsibilities

Educate customers about vehicle repair processes, insurance procedures, customer rights, repair techniques, safety, and value.
Complete initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates.
Manage each repair throughout the process and perform in-process quality control to ensure Crash Champions’ quality standards.
Keep customers informed and updated on vehicle status and provide a positive customer experience.
Pull and review data procedures for or with Body Technicians and complete post-scanning for each vehicle in the repair process.
Pre-close the final repair order, handle disbursement paperwork, address file exceptions, and ensure carrier-specific requirements are complete.