Collision Estimator

Crash Champions•Ridgeland, MS

20d•$65,000 - $128,650

About The Position

Crash Champions is hiring a Collision Estimator to guide customers through vehicle repairs and insurance procedures while managing repairs from initial estimate through final repair order. The role includes preparing estimates after disassembly and damage evaluation, monitoring repair quality, keeping customers informed, reviewing vehicle data procedures with Body Technicians, and completing post-scanning. The estimator also prepares repair orders for closure and handles disbursement paperwork and carrier-specific requirements. Compensation is listed as $65,000 to $128,650 per year, inclusive of monthly sales incentive bonuses; the actual offer depends on job-related knowledge, skills, experience, certifications, and qualifications.

Requirements

Customer service skills.
Organization and multitasking skills, good time management, and the ability to adapt to a fast-paced environment.
Ability to work in a fast-paced environment.

Nice To Haves

Knowledge of working with insurance partners.
Knowledge of multiple estimating systems; CCC One is preferred, along with Mitchell and Audatex.

Responsibilities

Educate customers about vehicle repair processes, insurance procedures, customer rights, repair techniques, safety, and value.
Complete initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates.
Manage each repair throughout the process and perform in-process quality control to ensure Crash Champions’ quality standards.
Keep customers informed and updated on their vehicle’s status and provide a positive customer experience.
Pull and review data procedures for or with Body Technicians and complete post-scanning for each vehicle in the repair process.
Pre-close the final repair order, handle disbursement paperwork, address file exceptions, and ensure carrier-specific requirements are complete.