Collision Center Technician

Hendrick Automotive Group

2d•Onsite

About The Position

Responsible for identifying and performing necessary body repair work in accordance with factory and Collision Center specifications. This role involves examining body damage on customer vehicles, identifying necessary repairs, estimating costs, requesting parts, performing body repairs, and documenting all work performed. The technician must ensure repairs are done efficiently and according to Collision Center and insurance company guidelines, while maintaining high customer satisfaction (CSI) standards. The position also requires maintaining an organized and safe work area, participating in required training, accurately recording work hours, and adhering to all safety regulations and company policies.

Requirements

Demonstrable knowledge of body repair methods
Collision Center repair training or commensurate experience
Ability to operate equipment necessary to perform Collision Center repair functions
Valid Driver’s License
Basic Computer skills to utilize timekeeping system
Ability to learn parts department computer inventory and ordering system
Ability to understand and follow instructions
Ability to communicate effectively with customers and company personnel
Regular and predictable attendance
Must be able to lift up to 80 pounds
Regularly required to hear and talk; stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl
Must pass OSHA respiratory medical exam
Ability to read and comprehend instructions, correspondence, and memos
Ability to effectively present information in one-on-one and small group situations to customers and other employees
Ability to add, subtract, multiply and divide
Ability to apply common sense understanding to carry out instructions
Ability to deal with standardized situations
Ability to understand and follow technical manuals

Nice To Haves

GED
Associate Degree
Bachelor Degree
Master Degree
Doctorate Degree
Automotive Field of Study/Work Experience
up to 3 years of work experience
3-5 years of work experience
Automobile Salesperson License

Responsibilities

Examines body damage on customer vehicles
Identifies necessary body repair work
Estimates cost of body work
Requests necessary parts
Performs body repairs including removing damaged body parts and replacing with fixed or new parts
Documents repairs performed
Performs body repairs efficiently and according to Collision Center and insurance company guidelines
Maintains CSI at or above Company standards
Maintains an organized, clean and safe work area
Participates in required training
Records all hours worked accurately in company timekeeping system
Follows Safeguards rules and regulations
Demonstrates the Company’s Core Values
Complies with Company policies and procedures
Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties