Collision Center Estimator

Leachman Buick GMC Cadillac•Bowling Green, KY

13h•Onsite

About The Position

At Leachman we believe in hard work driven by the desire for success. We work as a team to pursue excellence daily. Things occur that we cannot control but we will not allow it to affect our pursuit of excellence, our discipline, our attitude. In these situations, we must be solution oriented. Our commitment to our culture and process will lead us to success. We will not look at the "scoreboard" but will grade ourselves by how well we worked the process that day. Our vision is to be the best dealership group in the USA. We will pursue growth and aim to be the most successful dealership in the South, while providing the best workplace for employees, the best experience for our customers, and be a pivotal part of each community we serve. We believe that each employee contributes directly to Leachman's growth and success, and we hope you will take pride in being a member of our team. We are seeking a detail-oriented and customer-focused Collision Center Estimator to join our team. This role is responsible for inspecting vehicle damage, preparing accurate repair estimates, and serving as a key point of contact between customers, insurance companies, and the repair team. The ideal candidate has strong communication skills, technical knowledge of auto body repair, and the ability to manage multiple claims efficiently.

Requirements

Valid and clean Driver's record for the past two years
Pre-employment background check and drug screening required
Excellent communication and negotiation skills
High attention to detail and organizational skills
Ability to work in a fast-paced environment and manage multiple jobs

Nice To Haves

Previous experience as an auto body estimator or in collision repair
Strong knowledge of vehicle construction, repair methods, and parts
Familiarity with estimating software (CCC ONE, Mitchell, or similar)

Responsibilities

Inspect damaged vehicles and assess the full extent of repairs needed
Prepare accurate, timely estimates using industry-standard estimating software (CCC ONE, Mitchell, Audatex)
Communicate with customers to explain repair processes, timelines, and costs
Work directly with insurance adjusters to negotiate and finalize repair estimates
Monitor repair progress, update customers and estimates as needed
Ensure all repairs meet safety standards and manufacturer guidelines
Maintain thorough documentation of all estimates, supplements, and communications
Coordinate with technicians and parts departments to ensure efficient workflow
Deliver excellent customer service throughout the repair process