College Recruiter - UIC Extended Campus

University of Illinois Chicago•Chicago, IL

10d•Onsite

About The Position

This position recruits prospective students to maintain a targeted and consistent volume of qualified candidates for the online undergraduate and graduate programs, which operate as fully online cost recovery programs for adult learners. Acts as the primary point of contact for prospective online students and pursues generated leads to ensure the fullest response to student interest in UIC Extended Campus (UIC EC) programs and the best return on marketing efforts. Also represents the University's interest during high profile events and to a wide range of constituents (e.g. state legislators, community leaders and organizations, parents and students) and venues (e.g. college fairs and programs, local, state and national conferences and events).

Requirements

Bachelor degree in marketing, communications, education or related field.
At least three years of student recruiting or sales experience with a demonstrated track record of meeting performance goals.
Proven record of working with enrollment management concepts.

Nice To Haves

Experience on results-oriented enrollment management team.
Experience working with customer relationship management (CRM) systems.
Excellent verbal and written communication skills and engaging demeanor and highly customer-centric orientation.
Thorough knowledge of UIC online degree and non-degree programs.
Ability to understand and accurately represent University policy as relates to UIC Online programs and student enrollment.
Ability to accurately and efficiently handle multiple tasks.

Responsibilities

Establish and maintain relationships with students, community colleges, and partner organizations to provide advice and counsel on the recruitment and admissions processes and program admission requirements to meet enrollment targets.
Identify and participate in local, statewide events, transfer fairs, community organizations, site visits, "virtual and inperson site visits" etc. to recruit students into program.
Assess and interpret student data, event outcomes, recruitment trends, market area trends and report findings to senior leadership.
Work with marketing team to pursue leads generated through targeted marketing efforts and report back on trends.
Meet and record daily, weekly, monthly and annual call and outreach goals.
Field questions and respond to inquiries from prospective students through various mediums (e.g. individual appointments, telephone, email, text and chat, and social networking). Serve as the primary contact for prospective student questions or concerns.
Use Customer Relationship Management technology to maintain contact with prospective students and document feedback to inform future marketing.
Work with college admissions staff to review prospective students’ application materials and credentials and makes admissions recommendations to the Office of Admissions and Records.
Conduct transcript evaluation and counsel students on questions relative to program content, admissions requirements, costs, financial aid availability and college policies on admissions requirements, procedures, credit/course transferability, acceptance of CLEP tests, etc. Determine if students qualify and identify pre-requisites needed to enter program.
Represent exceptional admissions cases at college admissions committee meetings advocating for or against admission depending upon the circumstances of the case.
Provide one on one assistance and advocacy to students who are working professionals and benefit from a service center approach to the admissions process.
Work with graduate students to obtain reference letters and other sources of application into the program.
Process admissions of graduate students upon acceptance of the college/academic unit.
Perform other related duties and participate in special projects as assigned.