Assistant Director - UIC Extended Campus

University of Illinois Chicago•Chicago, IL

12d•Hybrid

About The Position

UIC Extended Campus is seeking a Program Student Advisor (Assistant Director) to join their department. This role is integral to all aspects of program development and delivery for UIC Extended Campus's portfolio of fully online market-driven degree and non-degree offerings. These programs operate on a full cost recovery basis and rely on comprehensive "high touch" support services to ensure students complete their degree programs in a timely manner. The position is responsible for program planning and development, enrollment growth, data analysis, and student retention.

Requirements

Bachelor's Degree

Nice To Haves

Master’s degree
Project management experience in implementing and delivering educational programs
Familiar with online learning and related marketing development, as well as program planning, development and budgets within continuing education.
Demonstrated teamwork skills to confront challenges and address difficult, complex issues with innovative solutions and proven results.
Outstanding verbal and written communication skills.
Ability to develop/implement strategies that achieve organizational short and long-term objectives and goals.
Ability to exercise good judgment and discretion.

Responsibilities

Act as the primary advocate and liaison for UIC EC’s students, supporting them in all areas of their university experience and helping ensure their academic success and timely graduation with emphasis on retention, customer service, and student advisement.
Create regular student communications and manage all correspondence, including communication about program requirements, deadlines, registration, graduation, etc.
Serve as primary program contact for academic unit partners.
Work closely with academic unit partners in all phases of program planning and delivery.
Identify new courses/workshops and educational events.
Work with EC staff and college partners to ensure program financial viability; assist in the identification of annual program goals and strategies to accomplish those goals.
Work with Associate Directors to conduct market research and develop business plans for new programs in collaboration with EC/OVCI staff and other stakeholders.
Evaluate the effectiveness of individual courses and overall programs.
Make recommendations for improvements, based on industry trends and/or data analytics, and coordinate with college partners on course and curricula revision.
Develop course schedules consistent with approved courses, course sequencing, and credit hours as determined by college partners.
Review and revise catalog information, EC websites, and other program collateral.
Represent UIC Extended Campus on University, campus, and departmental committees/teams, as appropriate.
Perform other related duties and participate in special projects as assigned.