College Bound Program Manager

BOYS & GIRLS CLUBS OF CENTRAL ORANGE COAST•Santa Ana, CA

9d•$23 - $25

About The Position

The College Bound Program Manager is a part-time operational and program leadership role reporting to the Director of College Bound. The position supports implementation of the College Bound strategy across Club sites, partner schools, Teen Centers, and community settings throughout the organization’s footprint. The Program Manager helps maintain consistent, high-quality program delivery while adapting day-to-day support to the needs of each site and priorities established by the Director. The Program Manager is a primary support and resource for Academic Advisors, translating College Bound expectations, systems, and priorities into day-to-day execution. In collaboration with the Director, the role monitors enrollment, caseloads, student engagement, program quality, staff capacity, school relationships, data, and site needs. It provides delegated guidance and accountability, and communicates issues requiring higher-level decisions or strategic direction. The position supports a high-performing team through ongoing guidance, training, feedback, and accountability for Academic Advisors, interns, and volunteers. It also coordinates program deliverables, events, reporting, outreach, and partner relationships. Success is measured by consistent implementation across sites, advisor performance, student enrollment and participation, completion of deliverables, successful programming and events, strong school relationships, timely follow-through, and progress toward College Bound goals. The role requires a bachelor’s degree and at least two years of relevant experience. It requires reliable travel among Club sites, partner schools, Teen Centers, and community locations, and flexible scheduling that may include some weekends. Compensation is $23–$25 per hour for 25–27 hours per week.

Requirements

Bachelor’s degree from an accredited college or university.
At least two years of experience in a youth-serving organization, nonprofit, education, or related setting, with increasing responsibility for program coordination, staff support, or leadership.
Knowledge of California high school graduation requirements and college or vocational school entry requirements.
Experience collaborating with diverse communities and building effective relationships across schools, families, staff, and community partners.
Ability to coach, motivate, and support staff toward program goals.
Experience setting expectations, providing feedback, delegating within assigned responsibilities, and following up on accountability.
Strong judgment, adaptability, and ability to respond constructively to feedback and changing program needs.
Ability to use data, reports, systems, and other information to monitor performance and support informed decision-making.
Ability to provide day-to-day guidance and support to staff and youth while maintaining professional boundaries and a safe environment.
Ability to interface with the general public.
CPR and First Aid certifications; the role also requires maintaining CPR certification and completing Mandated Reporter and annual Child Abuse Prevention training.
Ability to travel reliably throughout the organization’s footprint, including Club sites, partner schools, Teen Centers, and community locations.
Ability to work independently, manage competing priorities, maintain follow-through, and seek direction when decisions are outside the assigned scope.
Excellent planning, organization, communication, follow-through, and time-management skills.
Proficiency with office-based computer programs.
Ability to work a flexible schedule, including some weekends.
Ability to sit, stand, walk, bend, or reach as needed, and to lift, carry, push, or pull objects up to 50 pounds; necessary dexterity, coordination, vision, and hearing to perform job tasks safely and accurately.
Must complete the organization’s required four-point background check before hire and during employment; the posting specifies certain convictions that make a person ineligible for employment.

Nice To Haves

Experience working across multiple sites, schools, programs, or locations.
Bilingual English/Spanish.

Responsibilities

Contribute to a safe environment by learning, implementing, and monitoring safety practices, policies, and procedures; promoting accountability; completing required safety training; and participating in emergency preparedness protocols and drills.
Manage day-to-day College Bound operations across Club sites, partner schools, Teen Centers, and community locations.
Support Academic Advisors with program implementation, expectations, systems, priorities, troubleshooting, and follow-through within delegated responsibilities.
Monitor enrollment, caseloads, participation, student engagement, staffing capacity, resources, site needs, and program quality.
Coordinate program deliverables, events, trainings, and projects, including timelines, communication, and follow-through.
Coordinate planning, logistics, communication, and follow-up for senior and alumni scholarship-related events, including orientations, interviews, recognition events, award presentations, and engagement opportunities.
Conduct regular site visits to assess program quality, support staff, identify operational barriers, and promote consistent implementation of College Bound standards.
Execute priorities assigned by the Director of College Bound, communicate progress and emerging concerns, and escalate matters requiring strategic, personnel, or organizational decisions.
Support onboarding and training for Academic Advisors, interns, and volunteers.
Provide operational support for College Bound spaces, resources, supplies, and delegated spending.
Maintain accurate and timely data on enrollment, caseloads, participation, student progress, workshops, events, and other performance indicators.
Review data with the Director to identify trends, gaps, and improvement opportunities, and support follow-up actions.
Ensure required documentation and reporting are completed consistently and on time across supported locations.
Collect student, family, staff, and school partner feedback and help translate it into practical program improvements.
Provide accurate information and evidence of program impact to support KPI, grant, and organizational reporting.
Build and maintain relationships with community organizations, school staff, local businesses, and other stakeholders to strengthen outreach and participation.
Seek enrichment and academic opportunities for members, including programs, scholarships, internships, extension classes, and community service opportunities.
Contact and coordinate guest speakers from professional fields to discuss careers and college experiences with members.
Coordinate college admission information presentations and events for students and parents.
Support outreach and enrollment by presenting or tabling to students, teachers, counselors, administrators, and parents about the organization and College Bound.
Coach, motivate, guide, and support staff toward program goals while setting expectations, providing feedback, delegating within assigned responsibilities, and following up on accountability.