College Aide

City of New York•New York, NY

About The Position

The New York City Department of Investigation (DOI), an independent and nonpartisan watchdog for New York City government, is hiring four College Aides for roles in Investigations and Information Technology. Aides may work on sensitive and confidential investigations involving waste, fraud, and corruption in city agencies, or analyze financial records, documents, complex data, and information technology. Investigative assignments may involve city employees, vendors, and recipients of city funds. Information Technology assignments may include supporting IT projects, cybersecurity, software development, help desk operations, computer systems, and inventory analysis. All College Aides must remain enrolled at an accredited college or graduate school while employed. Students may not work more than half-time during weeks when their classes are in session; they may work full-time during vacation periods. Maximum tenure in the College Aide title is six years. Selected candidates will be fingerprinted and undergo a background investigation. Appointments are subject to Office of Management & Budget approval for budgeted headcount.

Requirements

For Assignment Level I, be matriculated at an accredited college or graduate school and remain a student while employed.
For Assignment Level II (Information Technology), be matriculated at an accredited college or graduate school, remain a student while employed, and pursue a specific course of study in information technology, computer science, management information systems, data processing, or a closely related field, including or supplemented by 9 semester credits in an acceptable course of study.
For Assignment Level III (Information Technology Fellow), be matriculated at an accredited college or graduate school, remain a student while employed, and pursue a specific course of study in information technology, computer science, management information systems, data processing, or another area relevant to the assigned IT project(s), including or supplemented by 9 semester credits in an acceptable course of study.
Selected candidates must undergo fingerprinting and a background investigation.
Students may not work more than half-time in weeks when their classes are in session; full-time work is permitted during vacation periods.

Responsibilities

For Investigations assignments, assist in developing investigative plans and strategies; identify, obtain, and analyze relevant evidence and records; and conduct interviews.
Prepare investigative files, including proper handling and filing of current and closed investigations.
Work with other investigative, law enforcement, and prosecutorial agencies.
Work on multidisciplinary teams with DOI investigators, auditors, and city agency staff.
For Information Technology assignments, assist in planning, executing, and completing IT projects and collaborate with project teams to achieve project goals.
Work with senior IT staff in Cyber Security to implement system upgrades and patches for network security and performance.
Collaborate with the development team on coding, testing, and debugging software applications.
Troubleshoot hardware and software issues for end users and respond to and resolve help desk tickets.
Install, configure, and maintain computer systems and applications.
Assist with inventory and analyze inventory data.