College Aide

City of New York•New York, NY

6h•$18 - $22

About The Position

The New York City Department of Investigation (DOI) is hiring four College Aides for roles in Investigations and Information Technology. DOI is an independent, nonpartisan watchdog for New York City government, City agencies and employees, vendors with City contracts, and individuals and entities receiving City funds. Its mission is to combat municipal corruption. College Aides may work on sensitive and confidential investigations involving waste, fraud, and corruption within City agencies; investigate City employees, vendors, and recipients of City funds; examine and analyze financial records and documents; or analyze complex data and information technology. The role may be assigned to Investigations or Information Technology. The Investigative College Aide supports investigative planning, evidence gathering and analysis, interviews, investigative file management, and coordination with investigative, law enforcement, prosecutorial, and multidisciplinary teams. The Information Technology College Aide supports IT projects and project teams; works with senior cybersecurity staff on upgrades and patches; assists with software development, testing, and debugging; provides end-user hardware and software support; maintains computer systems and applications; and helps manage and analyze inventory data. Selected candidates will be fingerprinted and undergo a background investigation. Appointments are subject to Office of Management & Budget approval for budgeted headcount. College Aide appointments have a maximum tenure of six years. Students may not work more than half-time during weeks when their classes are in session, but may work full-time during vacation periods.

Requirements

For Assignment Level I, be matriculated at an accredited college or graduate school and continue as a student during employment.
For Assignment Level II (Information Technology), be matriculated at an accredited college or graduate school and continue as a student, with a specific course of study in information technology, computer science, management information systems, data processing, or a closely related field, including or supplemented by 9 semester credits in an acceptable course of study.
For Assignment Level III (Information Technology Fellow), be matriculated at an accredited college or graduate school and continue as a student, with a specific course of study in information technology, computer science, management information systems, data processing, or another area relevant to the assigned IT project(s), including or supplemented by 9 semester credits in an acceptable course of study.
Selected candidates must be fingerprinted and undergo a background investigation.
Students may not be employed more than half-time in any week when their classes are in session; they may work full-time during vacation periods.

Responsibilities

Assist in developing investigative plans and strategies.
Identify, obtain, and analyze relevant evidence and records; conduct interviews.
Prepare investigative files and properly handle and file current and closed investigations.
Work with other investigative, law enforcement, and prosecutorial agencies.
Work on multidisciplinary teams with DOI investigators, auditors, and City agency staff.
Assist with planning, executing, and completing IT projects and collaborate with project teams to achieve project goals.
Work with senior IT cybersecurity staff to implement system upgrades and patches for network security and performance.
Collaborate with the development team on coding, testing, and debugging software applications.
Troubleshoot hardware and software issues for end-users and respond to and resolve help desk tickets.
Install, configure, and maintain computer systems and applications.
Assist with inventory and analyze inventory data.