Collector - Billing

Baptist Health

7d

About The Position

The Collector II is responsible for resolving outstanding insurance account balances that are more than 30 days old, along with related documentation, to obtain payment in a timely manner. The role uses multiple computer systems and electronic payer systems daily and contributes to organizational and departmental process and procedure improvements. The Collector updates patient account notes to reflect collection activity intended to expedite payment. Additional duties within the role’s scope may be assigned.

Requirements

• High school diploma or equivalent.
• At least one year of data-entry experience.
• PC experience and knowledge of Microsoft Excel and Word.
• Ability to read and write proficiently.
• Good math skills.
• Excellent verbal and written communication skills.
• Positive attitude and acceptance of Baptist Health values.

Nice To Haves

• At least one year of experience in a healthcare-related field with knowledge of third-party payers.
• Experience working with healthcare insurance companies to resolve payment complications.
• Healthcare collection experience.
• CPAT/CPAR certification.

Responsibilities

• Resolve outstanding insurance account balances more than 30 days old and manage related documentation to obtain timely payment.
• Use multiple computer systems and electronic payer systems daily.
• Contribute to organizational and departmental process and procedure improvements.
• Update patient account notes to document collection activity intended to expedite payments.
• Perform additional duties within the scope of the role, as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED