Facility - Billing Specialist (Collector)

Acadia Healthcare•Greenville, NC

About The Position

The Billing Specialist is part of the Business Office team and is responsible for insurance and patient billing, payment posting, accounts receivable follow-up, and maintaining accurate patient account records. The role supports timely reimbursement and cash flow by processing claims, following up on outstanding balances, recording account transactions, and maintaining accounts receivable reports.

Requirements

  • High school diploma or equivalent.
  • At least 3 years of business office experience.
  • Knowledge of medical billing, accounts receivable, payment posting, and insurance follow-up.
  • Strong data-entry, organizational, and attention-to-detail skills.
  • Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Nice To Haves

  • Business office experience in a hospital or medical office setting.

Responsibilities

  • Process and submit insurance and patient bills to maximize reimbursement.
  • Enter charges, payments, adjustments, and other account transactions accurately.
  • Follow up with insurance companies on submitted claims to ensure timely payment.
  • Perform electronic billing and claims submission.
  • Post cash receipts and adjustments, and maintain patient account records.
  • Prepare bank deposits and record accounts receivable and miscellaneous cash.
  • Balance accounts receivable and maintain supporting reports in accordance with department policies.
  • Contact insurance companies and guarantors regarding outstanding balances and payment status.
  • Perform other duties as assigned.
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