Billing Specialist (Collector)

Wilmington Treatment Center•Wilmington, NC

About The Position

Wilmington Treatment Center is seeking a full-time Billing Specialist. The role is responsible for obtaining accurate and detailed insurance and self-pay reimbursement information for patient accounts. The specialist processes billing and account transactions, follows up with payors and guarantors, and supports the hospital’s receivables and cash-flow goals.

Requirements

  • High school diploma or equivalent.
  • Three years of business office experience, preferably in a hospital or medical office.

Nice To Haves

  • Additional college coursework preferred.
  • Business office experience in a hospital or medical office is preferred.

Responsibilities

  • Request and process bills to third-party payors and patients, maximizing reimbursement for services provided to achieve established hospital goals.
  • Enter charges, payments, adjustments, and other transactions accurately and promptly on patient accounts, including insurance and patient billing for charges incurred.
  • Follow up promptly with insurance companies on submitted bills to support effective and efficient cash flow of hospital receivables.
  • Record accounts receivable and miscellaneous cash.
  • Prepare bank deposits and post cash and adjustments to patient records as required.
  • Balance accounts receivable and maintain supporting reports according to department policy.
  • Retrieve and submit electronic billing to insurance companies in a timely manner.
  • Make follow-up calls to insurance companies and guarantors as required.
  • Perform other functions and tasks as assigned.
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