Collections Specialist Non Manager

SAMSON FUNDING•Boca Raton, FL

32d•$50,000 - $50,000•Onsite

About The Position

Samson Funding is a Non-Bank alternative enabling businesses nationwide to access much needed working capital to grow. To make sure we can tailor options to our clients needs, in addition to our in-house funding programs we have partnered with both Bank and Non-Bank Lenders across the country. Our programs include SBA Loans, Asset Based Loans, Account Receivable Factoring/Financing, Revenue Based Financing, etc... This is an in-office role, not remote. It is an entry-level role requiring 1-2 years of experience. Speaking Spanish is a plus, but not required.

Requirements

Basic computer skills: Excel, Gmail
Excellent communication skills via phone and email
Desire to crush collecting goals while balancing firmness with professionalism
Work “athlete” - someone who is coach-able, innovative, focused and adaptable
Resourceful, able to prioritize and problem solve
Ability to work independently and in a team environment
Self-motivated, organized and excellent follow-up discipline with attention to detail
Solutions oriented approach
1-2 years experience

Nice To Haves

Prior experience in customer service, collections, or business finance is a plus
Speaking Spanish is a plus

Responsibilities

Tactful account confidentiality
Proactively manage multiple accounts
Analyze business financials thoroughly according to established procedures
Conduct outbound and inbound calls daily to resolve outstanding balances to minimize aging accounts
Manage client communications and provide accurate account details and information with an elevated level of professionalism and integrity
Negotiate payment plans while maintaining excellent customer service
Monitor payment plan and ensure commitments are honored
Partner cross-functionally to resolve issues impacting payment timelines
Collaborate with the accounting team to reconcile accounts and manage accounts