Collections Specialist II
About The Position
Under the direction of the team Supervisor and/or Manager, the Collections Specialist II will be responsible for Accounts Receivable tasks related to Cooper Universtiy Professional provider revenue cycle and collections. Duties will be performed in a fast-paced central billing office environment. The PB Collections Specialist will be flexible and responsive to changing priorities. The candidate will act as the customer experience agent between third-party payors, Cooper University Health Care patients and internal departments. The incumbent will be responsible for high volume and timely invoice/account resolution. The Collections Specialist II will be able to review and translate Explanations of Benefits as well as payor contract/benefit plan language. The incumbent will maintain a collaborative relationship with all levels of staff, internal and external customers. The Collections Specialist will be required to maintain all PHI/PII in accordance with Federal, State and CUHC polices and procedures.
Requirements
- 2 – 3 years Accounts Receivable resolution preferred with a strong focus on customer experience
- Familiarity with third-party billing processes including CPT/HCPCS and ICD-10 knowledge is desired
- Knowledge of medical terminology, medical record review and reimbursement analysis is preferred
- Experience may also include appeals processing, denial or rejection analysis and resolution and medical billing guidelines as it relates to the job function
Nice To Haves
- Epic experience is a plus
Responsibilities
- Accounts Receivable tasks related to Cooper Universtiy Professional provider revenue cycle and collections
- Act as the customer experience agent between third-party payors, Cooper University Health Care patients and internal departments
- High volume and timely invoice/account resolution
- Review and translate Explanations of Benefits as well as payor contract/benefit plan language
- Maintain a collaborative relationship with all levels of staff, internal and external customers
- Maintain all PHI/PII in accordance with Federal, State and CUHC polices and procedures
Benefits
- health
- dental
- vision
- life
- disability
- retirement
- professional development
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
