Collections Specialist II

Cooper University Hospital•Camden, NJ

1d•Onsite

About The Position

At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey.

Requirements

2 – 3 years Accounts Receivable resolution preferred with a strong focus on customer experience
Familiarity with third-party billing processes including CPT/HCPCS and ICD-10 knowledge is desired.
Knowledge of medical terminology, medical record review and reimbursement analysis is preferred.
Experience may also include appeals processing, denial or rejection analysis and resolution and medical billing guidelines as it relates to the job function.
High School Diploma or Equivalent required

Nice To Haves

Some college preferred
Epic experience is a plus

Responsibilities

Accounts Receivable tasks related to Cooper University Professional provider revenue cycle and collections.
Act as the customer experience agent between third-party payors, Cooper University Health Care patients and internal departments.
High volume and timely invoice/account resolution.
Review and translate Explanations of Benefits as well as payor contract/benefit plan language.
Maintain a collaborative relationship with all levels of staff, internal and external customers.
Maintain all PHI/PII in accordance with Federal, State and CUHC policies and procedures.