Collections Specialist II- Muncy

Journey Bank•Muncy, PA

8d•Onsite

About The Position

Journey Bank is seeking a full-time Collections Specialist II in our Muncy Office. Journey Bank is a strong, independent, community bank with over $1 Billion in assets, 22 locations, and 275 employees headquartered in Bloomsburg PA. We strive to assist all members of our community on their financial journey. As part of the Collections Team, this position reports to the Loan Administration Officer.

Requirements

Associate's Degree in Business or a related field and have specialized collection education/training.
A minimum of three (3) years' related experience normally required.
Proficient reading, writing, grammar, and math skills
Proficient interpersonal relations and communicative skills
Thorough knowledge of collection procedures and regulations affecting the collection function
Working knowledge of purchasing and inventory control systems and procedures
Moderate PC skills
Ability to lift items weighing 50 lbs. or less
Visual and auditory skills
Valid driver's license

Responsibilities

Performing various duties to support the collections department in order to effectively collect past-due loans and to maximize the recovery of financial resources related to problem loan accounts
Achieving goals as established in the department's annual operating plan
Coordinating work within the department, as well as with other departments
Complying with operating policies and procedures established for the collection function
Communicating with appropriate personnel
Responding to inquiries or requests for information
Maintaining appropriate records and providing assigned reports
Receiving and reviewing listings of all assigned delinquent loans
Communicating with delinquent borrowers in attempt to obtain late payments
Utilizing methods of resource recovery under terms of loan contract
Documenting all collection actions taken
Establishing and maintaining records relating to delinquent loan accounts
Reviewing Bank records and transactions to resolve misapplied payments
Locating customers with whom the Bank has lost contact
Notifying customer of his/her rights and amount due
Preparing reports for management
Maintaining control over delinquencies
Coordinating the collection of past due accounts with Managers and Officers
Adhering to regulatory guidelines
Abiding by and cooperating with current laws and organizational policies and procedures in support of risk management and overall safety and soundness of the Bank's compliance with all regulatory requirements
Coordinating specific work tasks with other personnel within the department as well with other departments to ensure smooth and efficient flow of information
Communicating with management and personnel in order to integrate goals and activities
Responding to inquiries relating to his/her particular area, or requests from other Bank personnel, customers, etc., within given time frames and within established policy.