Collections Representative

America's CAR-MART, Inc. • Enid, OK

5h • Onsite

About The Position

America's Car-Mart is seeking a motivated and results-driven Field Collections Representative to join their organization. The ideal candidate will have a background in collections, strong communication skills, and a commitment to achieving targets. As a Field Collections Representative, the role involves ensuring the financial health of the business while providing excellent customer service. America's Car-Mart is recognized by Forbes as one of America’s Best Mid-Size Employers. New Account Representatives are eligible for a monthly bonus plan with a potential value of up to $425, starting the first day of the month following their start date.

Requirements

• background in collections
• strong communication skills
• commitment to achieving targets
• satisfactory MVR
• Valid Oklahoma Driver’s License
• any state or local requirements for necessary licensure, as applicable

Responsibilities

• Conduct field visits to customers' locations for collections purposes
• Negotiate payment arrangements and settlement options with customers
• Utilize effective communication skills to build rapport and address customer concerns
• Document all customer interactions and update collection records
• Ensure compliance with legal and regulatory requirements related to collections

Benefits

• Medical Plan
• Dental Plan
• Vision Plan
• Life Insurance Plan
• 401(K) with employer match
• Stock Purchase Plan
• Paid Time Off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees