Collections Representative

Aston CarterClearwater, FL
$18 - $18Onsite

About The Position

This role focuses on managing a large business-to-business accounts receivable portfolio, overseeing the full collections lifecycle, and ensuring accurate reconciliation and posting of payments. The Accounts Receivable Specialist will work closely with corporate accounts and accounts payable departments, using various online portals and Excel to maintain timely and accurate financial records while delivering professional customer service.

Requirements

  • At least 2 years of experience managing a large business-to-business accounts receivable portfolio.
  • Intermediate Microsoft Excel skills, including the ability to work with spreadsheets for analysis and reconciliation.
  • Demonstrated experience in collections and managing corporate accounts.
  • Strong skills in accounts reconciliation with the ability to tie transactions to the general ledger.
  • Proficiency in posting and processing payments in an accounts receivable system.
  • Ability to communicate effectively with accounts payable departments and corporate clients.
  • Professional demeanor with reliable attendance and punctuality.
  • Strong customer service skills with a focus on timely and accurate issue resolution.

Nice To Haves

  • Experience working in a large accounts receivable department or similar high-volume environment.
  • Prior exposure to accounts receivable functions in roles such as accounting clerk or accounting administrator.
  • Comfort using various online portals and payment platforms to manage and track payments.
  • Additional accounts receivable reconciliation experience is considered a plus.
  • Ability to grow and adapt within a dynamic and expanding AR team.

Responsibilities

  • Oversee and manage a large business-to-business accounts receivable portfolio, ensuring timely collection of outstanding balances.
  • Initiate and perform collection activities for some of the largest corporate accounts, including follow-up on past due invoices.
  • Communicate regularly with accounts payable departments across various companies to resolve billing issues and secure payments.
  • Utilize multiple online portals and payment platforms to obtain remittance information and process payments.
  • Handle account reconciliations, ensuring all transactions accurately tie to the general ledger.
  • Post and process payments in the accounts receivable system in a timely and accurate manner.
  • Perform Excel-based analysis to support reconciliations, reporting, and collections efforts.
  • Provide professional and responsive customer service to internal and external stakeholders regarding billing and payment inquiries.
  • Collaborate with team members within a large accounts receivable department to support continuous process improvement and departmental growth.

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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