This role involves assisting with the collection of delinquent fees in accordance with federal law, state statutes, court orders, and company guidelines. The Collections Representative works independently under direct or general supervision. Key responsibilities include reviewing and verifying client financial documents, reports, and accounts; interpreting accounting data; reporting delinquencies to stakeholders; documenting collection activities; contacting clients via phone and email regarding the status of delinquent accounts; providing timely follow-up through final resolution; and preparing reports as needed by the Billing & Collections Manager.
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed