Collections Manager

Affordable Home Furnishings•Baton Rouge, LA

3d•Onsite

About The Position

The Collections Manager is responsible for extensive contact with customers by phone or at their homes to renew rental agreements. This role also involves driving company vehicles to pick up merchandise from customer homes, cleaning and refurbishing previously rented merchandise, performing service calls to troubleshoot rental merchandise and deliver loaners, loading and unloading freight trucks, and engaging in sales of furniture, appliances, and electronics. Other general duties as directed by management are also part of this role.

Requirements

Heavy lifting (able to lift and carry 50-100 lbs regularly)
Class D chauffeur's driver's license with a good MVR
Excellent customer service skills
minimum 23 years of age

Nice To Haves

Collections, sales, management or customer service experience helpful
Sales, collections, or customer Service: 1 year (Preferred)
Heavy Lifting: 1 year (Preferred)

Responsibilities

Collections (Extensive contact with customers by phone or at the home to renew rental agreements)
Drive company vehicles
Pick up merchandise from customer homes if not able to pay
Cleaning and refurbishing previously rented merchandise
Service calls (trouble shoot rental merchandise, deliver loaners when needed)
Load and unload freight trucks
Sales (Furniture, appliances, electronics)
Other general duties as directed by management