Collections Coordinator

Aston Carter•Harrington, DE
•$20 - $25•Onsite

About The Position

Aston Carter is seeking a motivated, detail-oriented Commercial Collections Coordinator to manage commercial accounts, collect outstanding balances, negotiate payment arrangements, and maintain positive customer relationships while protecting company assets. This is a contract-to-hire role based onsite in Harrington, Delaware. The schedule is Monday through Friday, with an 8-hour workday and a 30- to 60-minute lunch break. The pay range is $20.00–$25.00 per hour; individual compensation depends on factors including qualifications, skills, relevant experience, job knowledge, geographic location, and internal equity. Eligible benefits for this temporary role may include medical, dental, and vision coverage; critical illness, accident, and hospital coverage; a 401(k) retirement plan with pre-tax and Roth contributions; life insurance; short- and long-term disability; a health spending account; transportation benefits; an employee assistance program; and time off or leave.

Requirements

  • At least 2 years of experience in a similar position.
  • Experience in commercial collections.
  • Strong attention to detail and organizational skills.
  • Proficiency with Microsoft Office, including Excel and Outlook.
  • Ability to manage multiple priorities and meet collection goals in a fast-paced environment.
  • Strong communication and negotiation skills.
  • High school diploma or equivalent required.
  • Strong conflict resolution and customer service skills.
  • Excellent verbal and written communication skills.

Nice To Haves

  • Associate's or Bachelor's degree preferred.

Responsibilities

  • Manage a portfolio of commercial accounts.
  • Collect outstanding balances and negotiate payment arrangements.
  • Maintain positive customer relationships while protecting company assets.
  • Handle difficult conversations professionally while maintaining customer relationships.

Benefits

  • Medical, dental, and vision coverage, subject to eligibility.
  • Critical illness, accident, and hospital coverage, subject to eligibility.
  • 401(k) retirement plan with pre-tax and Roth post-tax contributions, subject to eligibility.
  • Voluntary life and AD&D insurance for employees and dependents, subject to eligibility.
  • Short- and long-term disability coverage, subject to eligibility.
  • Health Spending Account (HSA), subject to eligibility.
  • Transportation benefits, subject to eligibility.
  • Employee Assistance Program, subject to eligibility.
  • Time off or leave, including PTO, vacation, or sick leave, subject to eligibility.
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