Credit & Collections Coordinator

Radwell International•Willingboro Township, NJ

11d•$50,000 - $59,560•Onsite

About The Position

At Radwell International, our people are at the heart of everything we do. We are looking for a motivated and detail-oriented Credit & Collections Specialist to join our team. In this role, you will play an important part in supporting the financial health of the business by managing customer receivables, resolving account issues, and partnering with customers and internal teams to keep orders and payments moving. If you enjoy problem-solving, building relationships, working toward measurable goals, and being part of a fast-paced team, this could be a great opportunity to grow your career with Radwell.

Requirements

2+ years of commercial credit and collections experience
Accounts Receivable experience preferred
High school diploma or equivalent required
Strong computer proficiency
Working knowledge of Microsoft Office, including Excel and Word
Excellent telephone, communication, and customer service skills
Strong attention to detail and organizational skills
Ability to effectively manage multiple priorities
Strong problem-solving and persuasion skills
Ability to work effectively in a fast-paced environment
A team-oriented and results-driven approach
A positive, professional, and enthusiastic attitude
Ability to establish and maintain effective relationships with customers and internal partners
Motivation to meet and exceed individual and team goals

Nice To Haves

additional college or degree study preferred

Responsibilities

Perform accounts receivable collection activities in accordance with established credit and collection procedures and performance metrics
Review aged receivables and maintain regular customer contact regarding outstanding balances
Document collection activity and maintain accurate notes regarding customer communications and payment commitments
Research and resolve customer deductions and account discrepancies
Send customer statements, collection letters, and other communications as needed
Partner with Sales and other internal teams to resolve issues involving credit holds, credit limits, payment terms, and customer account selections for purchase orders
Monitor the credit hold portal throughout the day and facilitate the release of eligible customer orders
Maintain the integrity and accuracy of customer accounts, including Accounts Payable and billing information
Assist with account reconciliation and other Accounts Receivable activities
Support efforts to improve internal controls, financial processes, reporting, and overall operational efficiency
Perform additional responsibilities as needed to support the department and organization