Collections Associate

HD Supply • Jacksonville, FL

2d • Onsite

About The Position

Responsible for notifying customers of delinquent accounts to solicit payment. Compute, classify, and record numerical data to keep financial records complete. Confers with customer by telephone or in person to determine reason for overdue payment and review terms of sales, service, or credit contract. Receives payments and posts amount paid to customer account. Compiles and maintains basic credit information about financial status of customer and status of collection efforts. Reviews and monitors credit sources, credit files, customer applications, and delinquent accounts. Maintains records on credit risks, delinquent accounts and incomplete files. Ensures compliance with established guidelines. Performs other duties as assigned.

Requirements

• HS Diploma or GED strongly preferred.
• Generally 2-5 years of experience in area of responsibility.

Nice To Haves

• Specialized skills training/certification may be required.

Responsibilities

• Notify customers of delinquent accounts to solicit payment.
• Compute, classify, and record numerical data to keep financial records complete.
• Confer with customers by telephone or in person to determine the reason for overdue payment and review terms of sales, service, or credit contract.
• Receive payments and post amounts paid to customer accounts.
• Compile and maintain basic credit information about the financial status of customers and the status of collection efforts.
• Review and monitor credit sources, credit files, customer applications, and delinquent accounts.
• Maintain records on credit risks, delinquent accounts, and incomplete files.
• Ensure compliance with established guidelines.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED