Collections and Accounting Support Assistant (FarmCash Program)

Alberta Grains • Calgary, AB

23d • Onsite

About The Position

At Alberta Grains, the Collections and Accounting Support Assistant plays a key role in supporting the Accounting team by maintaining accurate loan records, ensuring timely repayment processing, and managing proactive collection follow-ups. This role requires exceptional attention to detail, strong organizational skills, and a high level of accountability when working with financial information. The successful candidate will thrive in a fast-paced environment, quickly learn new processes, communicate effectively with producers and internal teams, and contribute positively as a collaborative team member.

Requirements

• Diploma or degree in Accounting, Finance, Business Administration, or a related field.
• Experience in collections, accounting, or account reconciliation.
• Basic understanding of accounting principles and financial documentation.
• Exceptional attention to detail with strong organizational skills.
• Demonstrated accountability and accuracy when working with financial information.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Willingness and ability to learn new systems, processes, and regulations quickly.
• Strong written and verbal communication skills.
• Ability to work effectively both independently and as part of a team.
• Proficiency in Microsoft Office, particularly Excel

Nice To Haves

• experience with loan management systems is an asset

Responsibilities

• Monitor loan repayments to ensure deadlines are met and follow up as required.
• Contact producers regarding outstanding balances, repayment schedules, and payment arrangements.
• Prepare, maintain, and track repayment and collection agreements.
• Follow up on delinquent and defaulted accounts in accordance with established procedures.
• Accurately record repayment activity in the loan management system and resolve discrepancies as needed.
• Perform month-end collection activities, including monitoring repayment performance and preparing collection and repayment status reports to support timely follow-up on accounts that have not met repayment obligations.
• Maintain, update, and verify loan data within the loan management system.
• Post payments and assist with the reconciliation of loan repayment records.
• Ensure loan and financial records are accurate, complete, and well organized in accordance with internal policies.
• Support month-end, year-end, and other accounting processes.
• Assist with operational, collections, and ad hoc reporting to support business needs.
• Contribute to documentation updates, internal controls, and ongoing process improvement initiatives.
• Respond to producer inquiries regarding loan balances, account status, and repayment options.
• Collaborate closely with loan officers, administrative staff, and the Accounting team to support daily operations.
• Participate in continuous improvement initiatives related to collections and accounting processes.
• Handle cheque deposits and related administrative tasks.

Benefits

• Competitive salary: $47,300–$55,500 (based on experience)
• Vacation: 3 weeks annually (increasing to 4 weeks after 5 years)
• Personal days: 6 paid per year
• Comprehensive benefits after 3 months: Employer-paid Health, Dental, Life, and AD&D insurance (Long-Term Disability employee-paid)
• Retirement savings after 3 months: RRSP matching up to 5%

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree