Collections Analyst, Child Support Enforcement Division

Orleans Parish District Attorney • New Orleans, LA

2d • Onsite

About The Position

The Orleans Parish District Attorney's Office (OPDA) is seeking a Collections Analyst for the Child Support Enforcement Division. Under the leadership of District Attorney Jason Rogers Williams, OPDA is committed to building a 21st-century prosecutors' office focused on increasing public safety through the ethical, consistent, and zealous enforcement of the law. This role is crucial in ensuring timely child support payments and supporting the families of New Orleans.

Requirements

• Excellent organizational skills
• Customer service skills
• Basic computer skills
• Dependability in both attendance and work product
• Passion for promoting and addressing the needs of New Orleanians

Responsibilities

• Systematically monitor assigned caseload.
• Ensure timely payments on child support cases through telephone contact, correspondence, and appropriate court action.
• Monitor cases for enforcement measures, health insurance enforcement, and financial audit of cases.
• Monitor adherence to employer income assignment orders.
• Perform parent locate on parties as necessary.
• Initiate process of Rules and Motions to be forwarded to the legal department/Assistant DAs.
• Testify in court when necessary.
• Address walk-in clients.
• Handle incoming phone calls from parties, employers, or other agencies related to caseload or while temporarily filling in for someone else.
• Review and take action on daily system-generated case enforcement reminders.
• Maintain caseload filing.
• Maintain both OPDA and Department of Children and Family Services email accounts.

Benefits

• Enrollment in the City of New Orleans health insurance plan
• 6.44 hours of sick leave and no fewer than 6.44 hours of vacation leave per month
• Enrollment in the New Orleans Municipal Employees' Retirement System
• Federal Public Service Loan Forgiveness program
• A generous paid holiday schedule

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed