Child Support Enforcement Investigator

Buchanan County MO Government•Buchanan County Courthouse, MO

1d•Onsite

About The Position

Performs a variety of tasks for the Child Support Enforcement office relating to the establishment and enforcement of court orders for child support and medical support. The duties and responsibilities in this Job Description are not a comprehensive list and Buchanan County reserves the right to assign, reassign or eliminate the duties and responsibilities of this job either orally or in writing. The scope of the job may be changed at any time due to reasonable accommodations or other reasons deemed appropriate by the County. This Job Description does not constitute an Employment Agreement between the employer and employee and is subject to change, according to the business needs of Buchanan County. At the discretion of Buchanan County, a Background Check may be completed. Employment is contingent upon satisfactory completion of the Background Check. Passing of a drug screening required prior to appointment. Passing of a background check prior to appointment. Buchanan County is an EQUAL OPPORTUNITY EMPLOYER.

Requirements

High School diploma required.
Education equivalent to graduation from a two-year college or university, required.
Must be able to work independently without supervision
Must be able to demonstrate multi-cultural competence with awareness, knowledge, and the skills to work well with others who are different from self in a meaningful and productive way
Must have the ability to professionally handle large amounts of confidential personal and financial information
Must work well under pressure when handling unusual and difficult cases
Must be organized, able to multi-task and detail-oriented
Must possess good spelling, grammar, communication and decision-making skills
Must have the ability to read, comprehend, and utilize information obtained, applying it to data entry
Must have excellent communication skills both written and oral for sensitive situations
Knowledge of working with computer systems and standard software applications related to support work, including Microsoft Word and Excel
Must be able to type at least 50 wpm with 0 errors
Must be able to lift up to 20 lbs
Must possess vision to read printed materials and computer screen and to correspond via email.
Must possess hearing and speech to communicate in person and over the telephone.
Ability to operate a motor vehicle.
Cognitive ability to understand and convey complex information is a must.

Nice To Haves

Any equivalent combination of related education and legal experience, preferred.
Some knowledge of legal terms, relevant laws, regulations, and criminal process guidelines, preferred
Knowledge of court orders, child support payment distribution, financial statements, and budgeting, preferred

Responsibilities

Establish Paternity
Conducts appropriate research through confidential investigations for location of absent parents, use of legal evidence from interviews and correspondence and by search of available computer databases
Interpret and explain child support court orders
Calculates financial adjustments, financial reports, and maintains payment records
Prepare the necessary paperwork for Prosecuting Attorney to initiate appropriate legal action
Perform case reviews to take necessary enforcement actions
Handle administrative hearings on establishment, modification and enforcement issues
Accurate entry of court orders in State wide database
Contact with parents, witnesses, employers, social services agencies, other child support offices and government agencies as needed
Maintains accurate case file record
Demonstrates a positive attitude toward working with the public
Operate office equipment. Including but not limited to: copy machine, computer, phone, and all other basic office equipment
May assist in the training and establishment of new employees, if needed
May need to travel for off-site training
Perform all other duties as assigned