Hybrid Collections Account Representative
About The Position
Join ARS National Services Inc. — where your hustle meets opportunity. Why You Should Join Us You’re a confident communicator. A creative problem solver. A natural negotiator. At ARS, we give you the platform — and the tools — to shine. We're on the lookout for driven, customer-focused professionals to help consumers navigate financial difficulties and find real solutions. Whether you're starting fresh or ready to bring your experience to a company who actually invests in your success, this is your moment. Let’s Make It Official If you're ready to start a meaningful, rewarding career in a stable industry, we want to hear from you. Bring your drive. Bring your goals. We’ll bring the support. Click “Apply Now” to join ARS and be part of a team that values integrity, commitment, and growth.
Requirements
- High school diploma or GED
- Strong communication skills — assertive, clear, and professional
- Critical thinking + active listening = your superpowers
- Comfort with basic math (yes, you’ll be working with percentages!)
- Basic computer skills & reliable high-speed internet
Nice To Haves
- Collections, sales, or call center experience? That’s a plus!
Responsibilities
- Handle inbound/outbound calls with empathy and confidence
- Analyze financial situations and offer tailored solutions
- Negotiate payment plans, settlements, and full repayments
- Stay sharp with quality and FDCPA compliance
- Keep accurate records and collaborate with team leads
- Engage with your team on camera during shifts
Benefits
- $16-18 per hour depending on level of collections experience
- Hourly rate bump after training graduation
- Performance-based monthly bonus opportunities
- 100% Remote in Jacksonville – We supply the gear, you bring the energy
- 60%+ in Office in Houston and 40% Remote
- Career development + promotion potential
- Full benefits (Medical, Dental, Vision, 401k)
- Paid Sick Time, Vacation Time, and 8 paid holidays
- A team that supports, trains, and wants to see you succeed
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
